Terms and Conditions

Draft for legal review — pending final business and legal verification. This text has not yet been approved by a lawyer. Fields marked [TO VERIFY:] must be completed before launch.

Version 2 · Effective date: [TO VERIFY: date of approval]

1. About this website

Lao Culture Media Stock is operated by Lao Culture Media [TO VERIFY: registered legal name of the business], Ban Phan Luang, Luang Prabang, Lao PDR [TO VERIFY: full registered address and registration number]. Contact: contact@laoculturemedia.com, +856 20 55 28 19 16. By using the website or placing an order you accept these terms, the Photography and Video Licensing Agreement, the Refund and Cancellation Policy and the Privacy Policy.

2. Previews

All previews are watermarked and reduced in size. You may view them to choose Content. You may not download, screenshot or use previews in any project, or try to remove watermarks.

3. Accounts

You need an account to buy and download. Give accurate details, keep your password private, and tell us at once if you think your account has been misused. You must be at least 18 years old, or have the consent of a parent or guardian, to place an order. [TO VERIFY: minimum age]

4. Prices and payment

Prices are in US dollars and depend on the licence type and resolution. The price is calculated by our server at checkout. Payments are processed by our payment provider [TO VERIFY: BCEL payment service name and terms]; we never see or store your full card or bank details. Taxes: [TO VERIFY: whether prices include VAT or other taxes]. A contract is formed when payment is confirmed. Demonstration checkouts (test environment only) take no payment, form no contract and issue sample certificates that grant no rights (see section 10 of the Licensing Agreement). We may refuse or cancel an order (for example a pricing error or suspected fraud) and will then refund any amount paid.

5. Digital delivery

Licences, certificates and files are delivered immediately after payment through your account. At checkout you confirm that you accept the licence terms and that delivery starts immediately. See the Refund and Cancellation Policy for what this means for cancellation.

6. Acceptable use

Do not try to bypass watermarks, download limits or access controls, collect content automatically (scraping), overload the website, or use it for anything unlawful. We may suspend accounts that do.

7. Intellectual property

All Content, texts, design and the Lao Culture Media name and logo are protected. Nothing on the website gives you any right except a licence you have bought.

8. Availability and liability

We try to keep the website available and accurate but cannot promise it will always be error-free. Except where the law does not allow it, we are not responsible for indirect or consequential loss, and our total responsibility is limited to the amounts you paid us in the 12 months before the claim. [TO VERIFY: liability wording under applicable law]

9. Changes

We may update these terms. The version that applies to an order is the one shown when the order was placed.

10. Law and disputes

[TO VERIFY: governing law and jurisdiction]. We will always try first to solve a problem by email. Mandatory consumer-protection rules of your country of residence still apply.